Project Optimisation through Stakeholder
WSQ Level 4 (3-Day)
Our Project Optimisation & Stakeholder Analyses (P-O-S-A) programme aims to enhance the critical thinking skills of your project professionals.
Introducing our P-O-S-A Programme, specially tailored for your company’s Project/Programme, Managers, IT Professionals, Subject Matter Experts (SME Technical Specialists), and Project Team Members. We understand that projects can get out of hand rapidly. Deadlines are missed, quality suffers, and costs escalate. Before you know it, you have a potential failure in your hands. These negative outcomes can eventually lead to devastating returns on investment and impact the career aspirations of many managers. Through this programme, we aim to put you back in control and apply Project Optimisation skills in your projects - enabling you to diagnose pitfalls and give you the correct tools to fix them.
The P-O-S-A Programme
We have carefully curated and integrated an effective global critical thinking and problem-solving tool - KEPNERandFOURIE® which is world-class and is used by major MNCs globally - into our WSQ courseware.
In this 3-day Masterclass, you'll learn the precise set of investigative tools and methods to find out why your project overruns and how best to get it back on track. Participants will have opportunities for problem solving that can lead them into new territory with innovative solutions they might not otherwise think about!
This is not another Project Management workshop, but a how-to guide for successful project troubleshooting.
Analyse incidents quickly and efficiently apply permanent fixes
The KEPNERandFOURIE® Problem Solving Methodology is a framework for systematic analysis utilizing problem-solving and decision-making templates. Its prepared, structured questions enable teams from various disciplines to collaborate more successfully with relevant and qualified data sources.
This combination of tools allows the problem-solving team to initiate, execute, and conclude a correct evaluation of the situation. It also gives thinking investigators with the opportunity to resolve vexing issues/incidents and generate solutions for seemingly unsolvable problem situations.
Analyse and understand the complexities of stakeholder relationship.
Establish Stakeholders’ positions, agendas and priorities.
Develop an engagement plan that addresses the parameters and expectations of stakeholders.
Negotiate and resolve conflict related to stakeholder relationships.
Investigate problems or issues encountered in stakeholder management.
Review feedback from relevant stakeholders and take actions to enhance stakeholder management effectiveness.
Meet Your Trainers
Dr. Mat-Thys Fourie
Dr. Mat-Thys Fourie is a Professional Problem Solver as accredited by the Institute of Professional Problem Solvers (IPPS). He is an author of several books on Root Cause Analysis, Project Management, Problem Solving and is the co-author of the KEPNERandFOURIE® Thinking methodologies.
He has over 35 years of Problem Solving and Decision-Making transformational experience helping organizations across the world solve some of their most vexing and seemingly unsolvable problems. He has worked across a wide spectrum of industries from Automotive, Financial, Manufacturing, Medical Devices, Pharmaceutical, Nuclear, Insurance, Airline, Technology, and Telecommunications.
He has worked in companies such as Macquarie Group, SASOL, Unisys, SITA, Barclays, RBS, NCS, Singapore Stock Exchange, BMW, VW, Cadbury Schweppes, Westpac, National Australia Bank, Department of Education NSW Australia, Kimberly-Clark, Hollister, Stihl Inc., and the U.S. Navy.
Dr. Fourie’s primary passion is developing in-house professionals and help organizations to improve their problem-solving and decision-making practices. These days he is mostly available as a consultant, facilitator, and/or contractor working alongside an in-house incumbent helping them to initiate and execute a sustained improved problem-solving company culture.
Tan Heng Meng
Mr. Tan Heng Meng is a seasoned trainer, consultant and lecturer. His professional practice specializes in Project Management, SCRUM Agile Methodology, Business Analysis, as well as IT Service Management and Service Quality.
He has held positions of Director for Asia South Region, Division Manager, Consulting Business Development Manager and Engineering Manager of several US multinational and local companies.
Mr. Tan has over 30 years of corporate experience in healthcare organizations such as UniLab, with a large trading conglomerate, national government agencies, and IT solution providers. He has vast working experience in various facets of IT adoption in Asia/Pacific through his roles as system developer, MIS manager, marketer, industry analyst and technology evangelist throughout his career.
Snippets of Dr. Mat-Thys Fourie's Presentation on Problem Solving
at the SPMI Symposium, Marina Bay Sands
Workshop Cost After SSG Subsidies
With effect from 1st Jan 2022
Course Code: TGS-2021003694
Course End Date: 30 March 2025
MCES >40 years old Singaporean Citizen
SME for Singaporean/SPR
21-39 years old Singaporean/PR (and NON-SME
For details on our upcoming workshops,
please click on the link below
Frequently Asked Questions
What is KEPNERandFOURIE® ?
KEPNERandFOURIE®️ is the brand name of a World Class Problem Solving methodology co-developed by the late Professor Chuck Kepner and Dr. Mat-thys Fourie.
The KEPNERandFOURIE®️ Problem Solving Methodology is a framework for systematic analysis utilizing problem-solving and decision-making templates. Its prepared, structured questions enable teams from various disciplines to collaborate more successfully with relevant and qualified data sources.
It helps organizations to find the root cause ‘first time every time’ through the use of proprietary and unique investigation processes. The model can be transferred to an organization’s in-house coaches, facilitators, and staff to use these processes independently.
KEPNERandFOURIE®️ tools have helped many MNCs save multi-million dollars on projects leakages, delays, and lapses. It is also used to solve many downtime issues in the areas such as Production Systems, IT Helpdesks in major financial institutions, Software Development Projects, Virtual Networks, and many others.
Today KEPNERandFOURIE®️ tools are used in advanced levels of professional Problem-Solving in ITIL and DevOps.
Which organizations has it helped?
Trusted by organizations around the world, KEPNERandFOURIE®️ is used by both private companies and governments all over the world including: SKF, BMW, London Stock Exchange Group, Merck, ANZ, Barclays, US Navy, Singapore Exchange (SGX), and many other leading organizations.
What is PMP - Project Management Professional (PMP)®?
PMP is the most recognized certification in the project management field. PMP certification is an industry standard because of the knowledge, skills, and experience required for the certificate.
It requires a minimum of 3 years of Project Management experience as an entry requirement. It needs a vigorous 3 months of preparation and 5 days for workshop training before sitting for the certification examination.
Project management certification is often listed as a job requirement for PM-related careers.
PMP certification holders need to earn 60 professional development units (PDUs) over three years to maintain the credential. Your certification and/or Continuing Certification Requirements (CCR) cycle starts the day you pass the PMP certification exam and ends on the same date 3 years later.
How does POSA help a PMP Professional?
In this 3-day Masterclass, you'll learn the precise set of investigative tools and methods to find out why your project overruns and how best to get it back on track.
Participants are invited to bring their seemingly challenging Project issues to the workshop. They will have opportunities to apply what they learn to real-world project issues during the workshop and into their workplace post the workshop.
The problem-solving methodology using KEPNERandFOURIE® tools can lead them into new territory with innovative solutions they might not otherwise think about!
This combination of tools allows the problem-solving team to initiate, execute, and conclude a correct evaluation of the situation. It also gives thinking investigators the opportunity to resolve vexing issues/incidents and generate solutions for seemingly unsolvable problem situations.
So in short, PMP professionals will benefit a lot from attending POSA Masterclass and as the tools will help them improve their stakeholder management, troubleshoot problems quickly, and ultimately improve Project delivery – On-Time, On-Budget, and On-Delivery.
Can I claim PDUs on KEPNERandFOURIE® workshops?
Yes you can.
KEPNERandFOURIE® is an accredited Training Vendor with PMI. Each Workshop hour is equivalent to 1 PDU.
Post the workshop, Stevenson Hureca will issue KEPNERandFOURIE® certificates to individuals who have completed our Workshop(s). This will enable PMP-certified professionals to enjoy this PDUs accreditation once they apply to the PMI US portal website.
For example, if you attended a 24-hour workshop, you will enjoy 24 PDUs.
I am 40 years old and above. Do I qualify for training subsidies?
Yes, for Singapore Citizens 40 years & above, 30% of WSQ course fee applies under the SkillsFuture Mid-Career Enhanced Subsidy, and you will only pay $384. SkillsFuture credits are applicable as well.
I am 39 years old and below. Do I qualify for training subsidies?
Note that the SSG Subsidy for the age group of 39 and below is much less. The fees will be $640 after subsidies for Singapore Citizens 39 years & below and Singapore PRs. SkillsFuture credits are applicable as well.
I am a Foreigner with EP and can I attend?
There is no SSG subsidy for this category and you are welcome to join at the full fee price of $1280. You will receive a KEPNERandFOURIE® certificate of completion and be able to apply the PMI US Website and enjoy 24 PDUs.
Can my company sponsor my training?
Yes, they can. If your company is an approved SME, they only need to pay 30% of the WSQ course fee and can claim absenteeism payroll at $4.50 an hour. If your company is non-SME (MNC), they need to pay 50% of the Nett Fee which is $640 (for Singaporeans and PRs only) and canclaim absenteeism payroll at $4.50 an hour.
I am not from the IT industry, will the Masterclass be relevant to me?
Yes, you can. This methodology can be used in any industry.
In this public workshop, the case studies used are mostly IT-centric but easy to understand as they involve people in IT organizations. You are welcome to bring your work cases to the class to discuss and apply.
For all in-house workshops with Corporate Clients, our consultant can contextualize the case studies to your industry or company-related cases
I would like to maintain my PMP certification. Can I earn PDUs by completing the POSA Masterclass?
Yes! PMP members will earn 24 PDUs.
Why is this course so affordable?
A typical 3-day internationally accredited technical course will easily cost $2000 for a 3-Day workshop.
We have intentionally made this affordable so that many PMP professionals and working PMETs can learn such useful tools to help them in their companies to improve productivity and boost their professional careers.
Will I receive a certification at the end of the Masterclass?
Yes! You will receive 2 Certificates in pdf format.
SSG will issue a Statement of Attainment (SOA) 3 weeks after you have successfully attained Competency in the Assessment.
Stevenson Hureca will issue KEPNERandFOURIE® certificate of completion with the number of hours completed. This will enable your PDU claims from the PMI US portal.
A sample of KEPNERandFOURIE® certificate of completion is shown below.
Who Should Attend?
This is a 3-Day workshop designed to equip participants with the essential tools and techniques to diagnose and resolve project problems
It is suitable for project managers, programme managers, subject matter experts, technical experts, specialist and any staff involved or participating in projects