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Adapting with Heart: Building Resilience Through People and Purpose
As we navigate 2025, business resilience is being redefined — not just by digital agility, but by how organisations lead with empathy, inclusivity, and purpose.
This year’s theme — "Adapting with Heart: Building Resilience Through People and Purpose" — focuses on actionable strategies to nurture inclusive cultures, embrace technological change, and retain top talent in an era increasingly shaped by Gen AI.
The session will dive deep into how organisations in Singapore reimagining work through the lens of diversity and resilience are. With a spotlight on Persons with Disabilities (PWD) and senior employees, our expert speakers will share case studies and frameworks that align with national priorities like the Enabling Masterplan 2030 and SkillsFuture for Seniors. Discover how inclusive hiring, adaptive roles, and age-friendly workplaces are driving innovation and loyalty.
We will also explore the human side of digital transformation — how to lead cultural change as Gen AI reshapes roles, skills, and workforce expectations. As organisations adapt to new technologies, CHROs play a critical role in balancing transformation with trust, ensuring that all employees — from digital natives to seasoned professionals — feel valued and equipped.
This thought leadership session is designed to provide HR leaders with meaningful insights, practical takeaways, and peer-driven dialogue. Let’s build a workforce that thrives through change.
Join us at IGNITE 2025 and lead the way in building a more resilient, inclusive, and purpose-driven future.
Day 1 - 28 th May 2025 (Wed)
Day 2 – 04 th June 2025 (Wed)
Day 3 – 11 th June 2025 (Wed)
Time 12pm to 1.30pm via Zoom Webinar
Target Audience: CHROS, HR Directors, MDs, Directors, Senior Executive and Organization Leaders are welcome
PROGRAMME
Day 1 Wed May 28 – Driving Sustainability through Diversity and Inclusivity
Topic: Disability and Inclusion – Is this a good Sustainability program?
1st Speaker - Herk Ng – CEO, Herk Consulting
This session will examine both visible and invisible barriers faced by people with disabilities, offering practical approaches and inclusive practices that promote belonging and benefit all members of an organization.
Herk will provide an insightful sharing on Disability and Inclusion, where he will delve into strategies for fostering environments that are equitable, accessible, and empowering for individuals of all abilities. Whether you are just beginning to explore disability inclusion or are actively involved in related efforts, this session provides a valuable opportunity to deepen your understanding.
Be inspired to drive meaningful, lasting changes in your workplace and beyond.
Recently named as a “LinkedIn Top Voice”, Herk Ng is a consultant, coach, and ACLP-certified adult educator. Inspired by his mentors, he set up Herk Consulting to help corporate and individual clients build better company cultures through transformational learning and sustainable growth.
Herk focuses on leadership, management development, and environmental and social sustainability. He has 10+ years of senior management experience and is also an Associate Adult Educator with Korn Ferry, SUSS, SIM Global Education, Social Service Institute, SG Enable, and Workplace Asia. He holds engineering degrees from Cornell University and is a Certified Performance Leadership Coach.
Topic: Aging Population – A Liability or Asset for Companies?
2nd Speaker – Steven Loo – Exec Director, Principal Consultant
Singapore's evolving workforce landscape, marked by an aging population and extended working years, necessitates a strategic approach to retirement and re-employment practices, emphasizing compliance, policy development, and talent retention strategies.
Through interactive case studies sharing, attendees will gain insights into balancing organizational needs with employee aspirations, ensuring a harmonious and productive workplace. This session promises to be both informative and engaging, equipping you with the tools to navigate the complexities of retirement and re-employment with confidence.
Steven Loo is an Executive Talent Coach, Speaker and Principal Consultant. He founded Stevenson Hureca, a Talent Search and Training Services provider in 2010. Prior to this tenure, he spent more than 20 years of career in Corporate MNCs as a Business and Sales Management leader in global Technology MNCs.N LOO
Over the last decades, he has placed hundreds of mid to Senior Executives and IT Professionals. In training services, he has trained and facilitated thousands of Senior Leaders, PMET Professionals in Leadership, Adaptive Culture and Business Growth programs. Steven contributes to society by giving pro bono talks to NGOs, IHLs and raise fund for various charities and provide volunteer counselling at Singapore Prison Services over the last 17 years.
1:40 - 2:00 PM
Q & A
Closing
Day 2 June 04 - Reimagine HR and Organisation Success with Gen AI
Topic: Transform HR with Gen AI – Smarter, Faster, Human-Centered
1st Speaker - Christine Chan - CHRO and AI for HR ADVOCATE
The future of HR is here—and it’s powered by Generative AI. From automating repetitive tasks to generating policy drafts, personalized communications, and predictive insights, Gen AI is reshaping how HR teams work—faster, smarter, and with greater impact. We’ll unpack real-world applications, practical tips for implementation, and ethical considerations you can’t ignore.
Whether you're experimenting with AI tools or building a full-scale strategy, this session will help you move beyond the hype to make confident, informed decisions. Expect a serious conversation—with a fun, interactive twist—on how to lead your organization into the next era of HR excellence.
Christine Chan is a dynamic and results-driven Chief Human Resources Officer (CHRO) with a passion for fostering inclusive workplace cultures and driving organizational excellence.
With an MBA and certifications in HR leadership, Christine has over a decade of experience in strategic HR management. At the forefront of HR transformation, Christine leverages Gen AI and data-driven insights to implement effective people strategies that align with business objectives.
Known for her empathetic leadership style, she champions diversity and inclusion initiatives, ensuring every voice is heard and valued. Christine's commitment to nurturing talent and building high-performing teams has made her a trusted advisor to executive leadership. As a thought leader in HR, she continues to inspire others to embrace change and drive positive impact within their organizations
Topic: Putting People First: Reimagining Organisational Success in the Age of AI
2nd Speaker – Dr Tim Low – EVP Quikbot & BOD, Healthcare Service
Explore how to embrace Generative AI without losing the human touch—ensuring technology augments human potential rather than replaces it.
As AI transforms the way we work, the true measure of organisational success is no longer just efficiency, it's humanity. This talk challenges leaders to rethink success by putting people at the core of AI-driven transformation.
Discover how empathy, inclusion, and human-centric design can elevate productivity while preserving trust and culture.
Dr. Timothy Low is a renowned healthcare leader, physician, investor, and keynote speaker whose career spans the frontline of medicine to the boardrooms of innovation. A former CEO of Gleneagles Hospital and Farrer Park Hospital, he has consistently championed the integration of technology, empathy, and strategic foresight in healthcare leadership.
With over three decades of experience and recognition as a Public Service Medal (PBM) recipient, Dr. Low brings a rare blend of clinical insight and business acumen to the evolving landscape of wellness, logistics, and leadership. He serves on corporate boards, mentors startup founders, and is a sought-after voice in regenerative medicine and smart healthcare automation. Known for his wit, authenticity, and ability to distill complexity into clarity, Dr. Low shares insights that resonate with professionals across industries. Whether advising on AI-driven healthcare delivery, championing phototherapy innovations like LifeWave, or reflecting on leadership in action, his goal remains the same: to serve, to simplify, and to spark transformation.
Day 3 Wed June 11 – Value-Based Leadership in a Changing World
Topic: The Power of Authentic Leadership
1st Speaker – Rosemary Phan - Organisational Development Advisor & Doctoral Fellow (PhD in Business HR)
This keynote explores the profound impact of personality, rooted in core values, on effective leadership. It introduces a framework of five personality styles, highlighting the inherent value systems that shape their leadership approaches, communication, and decision-making.
Participants will gain practical strategies to enhance their self-awareness, leverage their strengths, navigate challenges, and cultivate greater influence by leading with purpose and unwavering authenticity.
Rosemary is a seasoned organisational development expert with over 25 years of experience in culture transformation and human capital development, Rosemary partners with organisations to drive sustainable change.
Holding two Master of Science degrees in Industrial Organizational Psychology and Human Resource Management, alongside global certifications and a postgraduate diploma from the University of Cambridge, and currently a doctoral fellow in
Business HR, Rosemary brings deep expertise to the topic of value-based leadership.
In this keynote, she will share a practical, human-centered framework, supported by case studies, for navigating organisational change with values.
Topic: Service Leadership in the Age of AI
2nd Speaker – Mukund Vijayaraghavan – Delivery Head, TE, NTT Data Inc
Putting people first through empowerment, not control. In a world dominated by rapid automation, true leadership means enabling others to lead. This talk explores how service leadership empowers teams from the ground up, building trust and ownership.
Service leadership puts people at the heart of change—prioritizing listening, empathy, and support over top-down directives. It empowers HR to model humility, foster connection, and enable others to lead from where they are. Through honest reflection, practical strategies, and life experiences, we’ll examine how this approach not only sustains morale but builds lasting cultural strength.
This session invites CHROs and HR leaders to explore the powerful role of service leadership in guiding organisations through uncertainty with clarity and compassion.
Mukund Vijayaraghavan is a seasoned HR and service leadership professional with over 25 years of experience in the IT and consulting sectors. His career encompasses significant roles at industry giants such as IBM and NTT, where he has been instrumental in aligning HR strategies with business objectives to foster organizational growth.
At IBM, Mukund held pivotal positions that involved leading HR business partnering & operations and driving initiatives to enhance employee engagement and performance. His tenure at NTT further solidified his reputation as a transformative leader, adept at managing cross-functional teams in ensuring delivery excellence & business growth through operational efficiency.
Mukund's expertise in human capital development and his ability to navigate complex organizational landscapes make him an asset in driving sustainable change and fostering a culture of continuous improvement.