Senior Advisor, CCIS
Director Of Cybersecurity, NTU
ANDEED MA
WSQ HR Operational Excellence with Gen AI
WSQ Level 3 (2-Day)
Course Overview
Generative AI (GAI) is set to reshape the HR function in Singapore. Despite the fear that it will replace jobs at scale, AI and automation only tend to impact certain tasks — not entire jobs. By democratizing knowledge and creativity, GAI enables innovation, complex problem-solving and higher-quality work.
This 2-day workshop is designed for HR professionals and people managers who are eager to harness the power of Generative AI (GAI) to elevate their HR management and operations. The session will provide in-depth insights and practical strategies to integrate AI seamlessly into HR workflows, process, driving efficiency, accuracy, and innovation.
Learning Outcomes
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Discover AI-driven tools that improve the quality of hires and reduce time-to-fill positions, enhance their L&D strategies and speed up training content development and improve workforce planning and performance management.
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Learn how to script suitable and correct “ Prompts” to secure right information on Gen AI tool such as ChatGPT, Google Gemini, Microsoft Co-pilot or Meta AI.
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Document and benchmarking HR data to determine effectiveness and understand the importance of Ethical and Responsible AI Use and how to avoid biases in AI tools.
By leveraging on the potential of Generative AI, HR professionals can ride on the AI wave to improve efficiency and drive excellence in their HR operations and not fear that it will replace job roles.
Workshop Content
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Understand foundational concepts of AI and its applications in HR management
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Ability to recommend appropriate AI tools and techniques for evaluating HR effectiveness.
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Evaluate HR effectiveness in addressing current and future needs using AI-driven methods
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Document HR effectiveness results clearly and accurately
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Benchmark HR studies and implement improvement strategies
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Analyse HR data to identify trends, patterns, and insights
Who Should Attend
This workshop is designed for HR professionals and people managers who are eager to harness the power of Generative AI (GAI) to elevate their HR management and operations. The session will provide in-depth insights and practical strategies to integrate AI seamlessly into HR workflows, process, driving efficiency, accuracy, and innovation.
Workshop Methodology
This interactive workshop will be conducted with a good blend of instruction, discussions, case studies and activities. Participants are encouraged to bring their workplace problems to the workshop to discuss and potentially to solve.
Workshop Duration: 2 Days
Duration – 2-day Course via Classroom
No of Hours – 16 hours
Min Pax size is 12 pax ( For Public and Corporate Class)
Workshop Cost After SSG Subsidies
With effect from 1st Jan 2022
SSG Subsidy validity period: to be announce once available.
Pre-requisites
Prior to attending this course, you should:
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Know the basic functions of a computer and how to navigate the internet for information
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Be able to read, write, speak and understand Basic English with keen interest to acquire new knowledge and willingness to learn a new skill
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Be comfortable working in teams and engage in positive discussion
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The following equipment/software is needed – A Laptop or Desktop with Windows OS installed
N/B: For learners who do not have a laptop, you may request for one during registration
WHAT PEOPLE SAY
“Richard is very knowledgeable and I learned much from the course. A very experienced and steady trainer. He is very inclusive in his management style of students with different learning levels. He is patient and shares his knowledge passionately. I enjoyed being taught by him.”
— Mr Wong F C, An Accountant