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Employee Engagement Management
WSQ Level 4  (2-Day)


Employee Engagement Course - Workshop Description

People are the main driving force behind real competitive advantage, recognition of the need for continuous learning and the acquisition of knowledge is important to develop abilities of the managers to be trained for their expanded roles and involvement in making strategic decisions in the organisation.


What is fueling the Great Resignation? According to the survey by Indeed, the Covid-19 pandemic has exacerbated reasons for leaving. Half of the employees found themselves disliking their jobs, and 46 per cent also found themselves with increased stress levels over the pandemic.


The need for training in employee engagement has emerged as a critical driver of business success in today's competitive marketplace. High levels of engagement promote retention of talent, foster customer loyalty and improve organisational performance and stakeholder value.


The objectives of employee engagement are clear – invest in your team to improve business performance, employee experience and customer satisfaction.


Join our Employee Engagement course to harmonize your Team so as to secure your Talent Retention NOW!

Key Learning Outcomes

#1 Be equipped with the knowledge and techniques to understand the current market trend related to employee engagement.

 #2 Leverage on latest Application of techniques and tools for employee engagement drivers in the use of the digital solutions to improve employee engagement.

#3 identify the types of employee recognition programmes and apply predictive analytics statistical techniques for optimal outcomes for the organisation.

 #4 Review analyses of employee engagement survey data to investigate underlying drivers of employee engagement results.

#5 Develop strategies and plan real-time and digital employee engagement programmes and activities.

Course Content

The 'Employee Engagement Management at Managerial Level' course is a module under the Skills Framework (SFw) for Human Resource (HR) to enable organisations operating in Singapore to drive employee engagement programmes to facilitate commitment from employees to organisational values, vision and objectives.

The aim of the course is to equip managers and leaders with the ability to enable, engage, empower employee engagement initiatives, retain and grow talent and contribute to the organisation’s strategic goals.

  • Concept of Employee Engagement

  • Market trends in employee engagement

  • Key Drivers Investigation

  • Employee Engagement Techniques and Tools

  • Common Themes and Features of Employee Engagement Surveys

  • Common Real Time and Digital Employee Engagement Programmes

  • Concept of Total Reward

  • Flexi-Work Arrangement

  • Employee Engagement Communication Artefacts

  • Net Promoter Score (NPS)

Who Should Attend

  • All HR Professionals and Organization Development Heads/Leaders, Divisional /Department Heads/Managers

  • HR professionals who would like to enhance their employability, capabilities and market value

  • Working professionals who would like to consider a future HR career progression or option

Workshop Cost After SSG Subsidies 

with effect form 1st Jan 2022




Course Code


17 February 2024

Course Expiry Date


MCES >40 years old Singaporean Citizen


SME for Singaporean/SPR

21-39 years old Singaporean/PR (and NON-SME



For details on our upcoming workshops,
please click on the link below.

White Feather
Workshop Methodology
This workshop will be conducted with a good blend of lectures, interaction, case studies, group discussion, corporate and personal experience sharing, videos and WSQ assessments.
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