Lean Management in Service Industry


workshop Description

Lean is about doing "MORE" with "LESS". It is a systematic and data driven method to improve efficiency in their work processes. LEAN will focus your service organisation on the Value Added activities and eliminate the Non-Value Adding Activities.


Many people associate Lean Management with manufacturing industry. Few people realise that techniques can be applied to the Service Industry (Banks, Insurance, Healthcare, Hospitals, Retails, Logistics, Transportation, etc.) to achieve great savings from productivity by eliminating needless "waste" in the service industry.   

Upcoming Classes

Cut Off Date
Class Time: 9am - 6pm
(2 days with WSQ Assessments)
  • WSQ Certified Program (*) - For more info about the WSQ funding & registration, please call Ratna at 68189718 or email
  • This workshop is aligned to WSQ Competency Standards MF-PIM-401E-1: Implement Lean Six-Sigma.
  • Organised by Everest Innovation, a WSQ Approved Training Organisation (ATO) by SkillsFuture Singapore (SSG) and Stevenson Huréca is a Strategic Partner of Everest Innovation.
  • N/B - Wef from 1st March, all WSQ courses from Everest Innovation will incur GST charges of 7% on top of the above prices.
Target Audience


Entrepreneurs, Business Owners, Heads, Senior Level Managers, Team Leaders and Supervisors from any service industry responsible for Strategic Program Management, Continous Improvement and Innovation, Business Excellence, Process Engineering, Manufacturing, Service Delivery Processes and Organisational Effectiveness


3 Fraser Street, Duo Tower

Level 08-21 

Singapore 189352

Tel: +65-68281418


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